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Here’s how technology is transforming the restaurant experience

The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic changed that and forced restaurants to look beyond the traditional. More contactless technology, ways to keep guests separated from other guests and lots of additional sanitary measures. Many of the initiatives were a result of the challenge of finding enough help and providing expected service to customers.

Technology and innovation have helped, even saved restaurants as they transformed in this new connected and contactless era. They adopted online ordering, self-checkouts and touchless payments for delivery and pick-up.

So, what digital trends and tools should be top of mind in 2022 to stay up-to-date, and even ahead of the competition?

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